Our Terms and Conditions

By visiting our website and/or proceeding to place an order with Diamond Divas Boutique Limited you are accepting and agreeing to our terms and conditions below. Should you not agree to our terms and conditions please leave the website.

We are a UK registered company and comply with UK law. 

By using the terms "I", "we" or "our" we are referring to the Managing Director of Diamond Divas Boutique Limited. 

Terms of Service 

Diamond Divas Boutique Limited does not accept responsibility for any loss, damage or injury caused by any of the products we retail. 

We recommend you conduct a patch test 48 hours prior to using any of the cosmetic items we sell to ensure you are not allergic. In addition, Diamond Divas Boutique Limited does not accept responsibility for any allergic reactions that may occur from using any of our products.

Anyone who purchases anything from Diamond Divas Boutique Limited does so at their own risk. 

Delivery

We aim to have all orders with the customer within 5-7 working days from date of dispatch for UK shipping and 7-10 working days from date of dispatch for international shipping. Please note this is only a delivery aim and actual delivery timescales may vary at peak times or as a result of border control therefore orders may take longer to be received. Any handmade or personalised items will exceed our target dispatch time due to them being made to order. 

In the event that tracked/signed for shipping has not been purchased by the customer and proof of postage is available from ourselves we will not accept any responsibility for parcels that have been lost during the shipping process nor will we refund or replace the items lost. 

In the event that an item ordered is out of stock and cannot be sourced from our suppliers a full refund will be issued and the customer will be notified by email.

Returns

All customers have 28 days from date of purchase to return or exchange their item/s. All returns/exchanges must be received undamaged with tags still intact. Once returns have been received and passed by our quality team we will issue the customer a full refund within 7 working days of receipt. 

All exchanges will be dispatched within 7 working days of the date the original item has been received back to us. 

To request an exchange or return please contact us via our contact us form and we will endeavour to respond within 24 hours (Monday to Friday)

Customers are to meet the cost of return postage. 

Cosmetics are exempt from the returns policy (unless faulty) and are non refundable.

Complaints

We hope that you enjoy your experience with Diamond Diva Boutique Limited but in the unlikely event you are not completely satisfied with the service you receive please contact us via our contact us form and we will endeavour to respond to your complaint within 24 hours (Monday to Friday).

Privacy

All data including personal data obtained by Diamond Diva Boutique Limited is governed by the Data Protection Act 1998. No data will be passed to any other parties and this data will only be available to view by the Diamond Divas Boutique Limited management team. You are permitted to view all data held about yourself at any time.

Terms of Agreement (DISTRIBUTOR)

The terms of this agreement shall become effective upon the acceptance of the distributor application (upon activating a Post Affiliate Pro account)

You can terminate this agreement at any time, for any reason, without written notice. You have no authority to make or accept any offer on behalf of Diamond Divas Boutique Limited.

Compliance with Agreement

Diamond Divas Boutique Limited has the right to terminate the account of anyone they feel has breached this agreement without notice. 

Payments of Commissions

  1. i) 25% commission on sales you achieve will be paid weekly, on a Friday via your choice of either bank transfer for UK or PayPal.
  2. ii) Payments will be made out to anyone that's earned over £10 commission in total that week - if you haven't earned £10 or over your commission will be rolled over to the following week.

iii) You will also receive commission on your team's sales providing you have exceeded the minimum £10 individual commission target during the period. The down line commissions are 5% direct down line, 3% 2nd generation down line, 2% 3rd generation and 1% 4th generation down line.

iiii) Diamond Divas Boutique Limited reserves the right to change your payment method and timescales at any time giving one weeks’ notice. If your account is terminated by Diamond Divas Boutique Limited as a result of breach of contract then you will not be paid any commission owed.

Calculations of Commissions

All sales commissions are calculated via your back office system. This system tracks all sales and commissions. 

Distributor Responsibilities

  1. i) Whilst we fully appreciate that it is within your personal right to sign up and distribute for other multi level marketing companies, we do not allow our distributors to promote any other company that is considered by management to be a direct conflict of interest to Diamond Divas Boutique Limited. Management will gladly assist distributors in ensuring this term is not breached and anyone who is unsure of this term or which companies are considered a conflict of interest should contact them directly for clarification. In addition distributors must not knowingly tender for and recruit any Diamond Divas Boutique Limited distributors in to any other multi level marketing companies whilst you are a distributor for us and up to 6 months after you/we terminate your account with Diamond Divas Boutique Limited. Anyone found to be doing so could be fined up to £1000 per distributor.
  2. ii) We do not condone nor tolerate any antisocial behaviour towards any member of this company or our customers. Any reports of such behaviour will be investigated by the management team and could result in your account and distributing rights with Diamond Divas Boutique Limited being terminated and depending on severity, legal action may be commenced against you. 

iii) Distributors must not knowingly steal other distributor's leads, teams or comment on any other distributor's social media posts in regards to recruiting. This will be considered breach of contract and your account will be removed immediately without notice.

  1. iv) You as a distributor for Diamond Divas Boutique Limited are subcontracted on a self employed basis therefore you are responsible for paying your own taxes and national insurance contributions. Diamond Divas Boutique Limited does not accept any responsibility for declaring your earnings to HMRC.
  2. v) Distributors must not defame Diamond Divas Boutique Limited in any way. Any distributor proven to have done so will have legal proceedings commenced against them. 

Prices and Suppliers

We reserve the right to adjust prices as we see fit without prior warning. We also reserve the right to change stock and suppliers again without prior warning. Those who have placed orders before said changes will be charged the price originally paid and receive the stock they have ordered in line with our delivery terms. 

 Duplication

Distributors will not be able to duplicate a similar business within 18 months of discontinuing their position at Diamond Divas Boutique Limited. Any distributor found to have done so will have legal proceedings commenced against them.

Thank you for reading our terms and conditions should you have any queries please do not hesitate to contact us via our contact us form and we will be happy to help.

Company Address:

40 Dorchester Road

Dorchester

DT2 9RT